Assertiveness
Assertiveness is about being able to express yourself with confidence without having to resort to passive, aggressive or manipulative…
Influencing skills
In this short CPD course topic we will examine what influence is and the managerial situations in which it may be used. We will explore…
Stress management
In this CPD course we will explore what stress is, people’s responses to stress and how stress can be managed…
Negotiation
In this CPD course we will examine the process of negotiating, when negotiation might be used, and the types of behaviour…
Time management
In this CPD course we will examine why we may not accomplish all that we want. We will also look at the behaviours associated…
Manage your professional development
This CPD course is about managing your personal resources…
