Develop a productive working culture
The purpose of this CPD course is to give you a basic knowledge in developing productive working relationships with colleagues in your own organisation and in other organisations with which your organisation works. It also covers establishing productive relationships with stakeholders.
Topics covered
- The importance of developing productive working relationships with colleagues and stakeholders
- Effective communication and its application with colleagues and stakeholders
- The importance of creating an environment of trust and mutual respect.
- Understanding and handling difficult situations and providing support to move things forward
- Identify and manage conflicts of interest with colleagues and stakeholders
- How to manage the expectations of colleagues and stakeholders
- Provide useful feedback on the effectiveness of working relationships
